Karing

Karing won’t connect? How to fix it

iPhone, iPad, macOS, Android, Windows

Karing is a cross-platform client for iPhone, iPad, Mac, Android and Windows. If the VPN won’t connect or is unstable, disable MUX in the profile settings and make sure automatic time synchronization is on. Below are step-by-step solutions for Karing.

1

Disable MUX

In the profile settings (or the app's general settings) find the Mux / Multiplexing option and disable it.

2

Time synchronization

Like on Android, iOS Xray clients are time-sensitive. Go to Settings → General → Date & Time and make sure the "Set Automatically" toggle is on.

FAQ

Why won’t Karing connect?

Check whether MUX is disabled and whether the device time is synced — the VLESS protocol drops the connection when the time is off.

Does Karing work on a computer?

Yes, Karing is available for Windows and macOS, as well as iPhone, iPad and Android. The MUX and time fixes are the same on every platform.

Universal tips

If nothing helped

Airplane mode

The carrier may have temporarily put your IP in a "penalty box". Turn on Airplane mode for 10 seconds, then turn it off. Your phone will get a new IP and the limits will reset.

Update the subscription

Tap the "Update" button in the app. We may have changed the technical servers or released new paths for internet access.

Change the location

Try choosing a "via Russia" route instead of "Direct". Carriers may temporarily block direct foreign traffic in your region.

Go through these steps for your app.

Split tunneling

Want the VPN to work only in specific apps (e.g. only YouTube) while banking apps connect directly?

Set up splitting

Still having problems?

Take a screenshot of the error or app logs and send it to our support team.

Support