V2rayNG won’t connect? How to fix it
Android
If V2rayNG on Android won’t connect or drops instantly, an enabled Mux or an inaccurate clock is almost always the cause. The VLESS protocol drops the connection when the time is off. Below are step-by-step solutions for V2rayNG.
Turn off Mux
- Tap the three lines (Menu) in the top-left corner -> Settings.
- Scroll down to the "V2ray-specific settings" section.
- Find Enable Mux and uncheck it.
Accurate time (Critically important!)
The VLESS protocol instantly drops the connection if your phone's time differs from world time by even 1-2 minutes.
- Go to the phone settings (not the app).
- Open "Date & time".
- Turn off and back on "Use network-provided time" (automatic time) so the phone syncs with cell towers.
FAQ
Why does V2rayNG disconnect immediately?
Where do I disable Mux in V2rayNG?
Universal tips
If nothing helped
Airplane mode
The carrier may have temporarily put your IP in a "penalty box". Turn on Airplane mode for 10 seconds, then turn it off. Your phone will get a new IP and the limits will reset.
Update the subscription
Tap the "Update" button in the app. We may have changed the technical servers or released new paths for internet access.
Change the location
Try choosing a "via Russia" route instead of "Direct". Carriers may temporarily block direct foreign traffic in your region.
Go through these steps for your app.
Split tunneling
Want the VPN to work only in specific apps (e.g. only YouTube) while banking apps connect directly?
Still having problems?
Take a screenshot of the error or app logs and send it to our support team.